Refund & 30-Day Warranty Policy
Last updated: August 26, 2026
1. 30-Day Full Replacement Guarantee
At Kredsly, all AI subscriptions (ChatGPT Plus, Claude Pro, Gemini Advanced, Midjourney, Cursor Pro, etc.) are covered by our 30-Day Replacement Warranty. If an account encounters any technical defect, model access disruption, or unexpected termination during your 30-day billing cycle, our support team will provide a 1-to-1 replacement account within 1 hour of verification.
2. Digital Goods & Refund Eligibility
Because Kredsly delivers intangible, irrevocable digital goods (dedicated login credentials), direct cash refunds are subject to the following criteria:
- Full Refund Before Fulfillment: If you placed an order and we are unable to fulfill or stock the requested AI subscription within 24 hours, you are entitled to an immediate 100% refund via JazzCash/EasyPaisa.
- Replacement First Policy: In case of account issues during the 30-day duration, a replacement account is provided. If our team is technically unable to replace your subscription within 48 hours, a pro-rated or full refund will be granted.
- Customer-Induced Violations: Refunds or replacements are void if the account was banned due to explicit violation of OpenAI / Anthropic / Midjourney terms of service (e.g. generating prohibited/illegal content or running automated scrapers).
3. How to Claim Your Warranty
Claiming a replacement or requesting assistance is simple:
- Open WhatsApp and contact our support team at +92 331 2622140.
- Provide your Order Number (ORD-XXXXXX) and the email address used during purchase.
- Explain the issue encountered (attach a screenshot if helpful).
- Our support agent will verify your order and issue fresh credentials.
4. Contact Information
For any questions regarding our terms, warranties, or refund policies, please reach out via: